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Using an “Expert” Book To Market You as a Small Business Owner


How to write and publish a book

Alan Stransman

My Interview on Small Business Talk Radio on WELW

Dale Stefancic and Ron Finklestein are the co-hosts of a radio broadcast entitled, Small Business Talk Radio on WELW every Monday afternoon at 5 p.m. EST.

On Monday, Sept. 10, I had the honour of appearing on the program and discussing a number of issues relating to the value of an “expert” book to anyone in nay business, and, specifically, the groups referred to in my book, “Why Every Speaker, Coach, Consultant, Trainer and Entrepreneur Should Have an ‘Expert’ Book”, which is a free download on this website.

Here are some of the topics that were discussed during the 30-minute program:

  • the advantages of self-publishing for first-time authors
  • the paradigm shift that is essential to understanding the value of an “expert” book
  • why anyone in any business can use an “expert” book
  • how to get started with your ‘expert” book

 

I was delighted to be invited to appear on the Small Business Talk Radio program and to share my ideas with Dale and Ron’s audience.

To hear the full interview click here.

 

How To Write a Book to Market Yourself and/or Your Business

How To Write a Book: 3 Ways To Get Exposure 

The recently published “2012 Digital Publishing Industry Report” by Denise Wakeman and Ellen Britt contained some very interesting  findings with respect to the number of entrepreneurs who are in search of information on how to write a book to get exposure for themselves and/or their business.

For their report, Wakeman and Britt surveyed more than 1000 online entrepreneurs, and, among their findings were the following:

  • Online entrepreneurs place a high value on digital publishing. A whopping 86% of survey participants indicated that they are planning to publish a digital book in the next six months
  • Top three benefits of digital publishing: Generating business exposure (39%), getting an increase in traffic, subscribers and opt-ins (23%) and generating qualified leads (15%)
  • Top ten questions small business owners want answered: 58.8% of online entrepreneurs indicated determining how to get started with digital publishing and how to market digital content were the top digital publishing questions they want answered

Taken together, these three survey findings reveal that a truly staggering percentage of small business owners and entrepreneurs are planning to publish a digital book – 86% in the next 6 months! – and that their top priority is to get exposure for their business.

However, many of them don’t know how to write a book, and how to market a digital book once they have written one.

The focus of this website – and of my business Expert Book Creation – is on “expert” books.

An “expert” book is, first and foremost, a marketing tool, the purpose of which is to confer authority, credibility and “expert status” upon its author.

In other words, an “expert” book is a form of business card – but a whole lot more effective than a traditional business card – in that, if executed properly, it positions its author as having the solution or solutions to the most urgent problems facing his or her prospective customers and clients.

Whether you are a real estate agent, business consultant, coach, butcher, haberdasher or florist, you possess a body of knowledge which you can express in the form of an “expert” book to attract new customers and clients into your business.

There is More Than One Answer to the Question: How To Write a Book

An “expert” book is not the only kind of book that can be used to gain exposure for a business owner and attract new customers and clients.

If you are a business owner or entrepreneur and you have a compelling personal story, you can write a memoir – or a “business memoir” – which is the story of how you developed and built your business.

My book, “Don’t let Your Dream Business Turn Into a Nightmare: A Cautionary Tale for Would-Be Entrepreneurs” is an example of a business memoir. It chronicles my experiences – and the lessons I learned – in founding one of the first day spas in the world for men.

Howard Schultz, the driving force behind Starbucks, wrote a business memoir entitled, “Pour Your Heart Into It”, which tells the story of how he built Starbucks into  the dominant player in the coffee business.

You can also write a “business bio” – again, this tells the story of your business but from a third-person as opposed to a first-person perspective. Once again, if you have a compelling story to tell about yourself and your business, a “business bio” can certainly help you get exposure for your business in a less personal way than a memoir.

Once again, if you are in any kind of business, you can use a book to gain exposure for your business – an “expert” book is still my recommendation, but a personal memoir, business memoir or “business bio” can also achieve your objectives.

I recently discussed this issue in some depth with Business Coach Matt deYoung.

Click here to see our entire conversation.

Be sure to download my free ebook, “Why Every Speaker, Coach, Consultant, Trainer and Entrepreneur Should Have an Expert Book” on the top right-hand corner of this page.

 

 

Self-Publishing Your “Expert” Book

So, You Have Decided To Publish Your Expert Book Independently. Now What?

Once you have decided to self-publish your “expert” book – a decision that was made for you by the traditional publishing industry, anyway – you can do as many or as few of the tasks related to publishing your book as you wish.

In fact, that is one of the best things about independent publishing!

Companies such as Amazon’s Create Space allow you to design and format your book yourself, including creating a cover – for free! – or you can hire them to do it for you.

For my first book – since I had not been through the process before – I engaged the services of a print-on-demand publishing company to design the cover, lay out the book and print it. I did not purchase any of the editorial services that they offered as I proofread and edited the book myself. Nor was I interested in buying any of the book marketing services that they had to offer.

By the time that my second book was completed, the POD publisher that I had used for my first book had closed down, and, by default, I became my own publisher, through a company called Lightning Source. Lightning Source is a printing company which is owned by Ingram, one of the largest book distributors in the publishing industry.

Lightning Source will not even set up an account for you unless you are a publisher – which, ironically enough, you can become by setting up an account with them as a publisher. Once you start thinking of yourself as a publisher and not as an author, you start doing the things that publishers do – i.e. hiring a designer to create a cover for your book and to lay out the interior. It’s an empowering feeling.

You may – and probably should – hire a professional to proofread and edit your book, although I didn’t because I wanted my two memoirs to reflect the imperfections of the life they chronicled – but you may wish to take a somewhat different approach towards your “expert” book. It’s up to you.

Don’t Worry About Marketing Your “Expert” Book – Let It Market You

Okay – let’s say that you have either written your “expert” book yourself, or you have hired a professional to write it for you. And, you have embraced the notion of independent publishing and all of the advantages it has over the traditional publishing model, not the least of which is viability.

If you are operating on a tight budget, the most cost-effective way to get your “expert” book out into the world is to set up an account with Create Space and to use their free tools and templates to design a cover and format your book for printing.

Then – bing! – you’re done.

Order a few dozen books at a cost of about $3 per copy for a book of 150 pages or so, and you are ready to put your “expert” book to work marketing you and your business.

Don’t even think about marketing your “expert” book for now.

Let it market you.

How?

Imagine that you are in the Financial Services industry, and you have a meeting with a prospective client.

Instead of handing your prospect a business card as you normally do – give her an autographed copy of your book entitled, 50 Tips to Ensure a Worry-Free Retirement.

If you were shopping for a financial planner, wouldn’t you be inclined to go with someone who had written a book on the subject?

I know I would.

Put a QR Code on the Back Cover of Your Book

If you are unfamiliar with the term “QR code”, it stands for Quick Response code.

A QR code looks like the bar codes that you see on items in the grocery store, which allow the checkout clerk to scan the item into the computer as a way of  tracking sales and inventory.

A QR code is, in fact, a form of bar code, and you can include it on the back cover of your book. When the QR code is scanned by a smart phone or a QR scanner, it will take the user to any URL on the internet – to your website, for example.

What this means is that if your prospective customer or client just happens to be reading your book at home, in a coffee shop, or in a park – the book that you gave her at your initial meeting – and uses a smart phone to scan the QR code on the back of your book, she will be taken directly to your website, where you could have a free download or a special offer – which she can access in return for providing an email address.

Let’s say you own a restaurant and you create a recipe book which you give to your patrons as they are leaving. Not only have you given them a valuable free gift which will enable them to whip up some really tasty dishes at home on the nights that they decide to “eat in”, but they can scan the QR code on the back cover of your recipe book and see what specials you are offering at your restaurant that night.

If there is something appetizing – and why wouldn’t there be? – they may decide to abandon the idea of “eating in” entirely and head out to dine at your establishment instead.

There are many ways that you can use your “expert” book to market your business and to generate additional revenue – even if you never sell a single copy of it – which is why I recommend focusing on that rather than on ways to actually sell your book. There will be lots of time to think about that later.

However, once you have your “expert” book written, designed, published and ready to go, you can list it for sale on Amazon for $19.95 – or any price point you want – and then create a PDF version of the book to give away on your website – in return for email information, of course. And you can tell visitors to your website that the book that they will be downloading once they opt into your list has a “real-world” value of $19.95 – which it has, by virtue of being listed on Amazon at that price point.

Your first priority once your “expert” book has been written, designed and set up with a print-on-demand company, is to come up with all of the ways you can think of to get physical copies of your book into the hands of prospective customers and clients. Think of your book as your business card and use it to bring in new customers and clients.

And, while you are focusing on that, if your book is listed on Amazon – and, if you have chosen your categories and keywords properly – Amazon will be marketing your book for you to its millions of daily visitors – without you having to lift a finger!

At the same time that you are having the print version of your “expert” book created for you – or, you are doing it yourself, if you are so inclined – I would recommend creating a digital version of your book as well and publishing it on the Kindle platform (www.kdp.amazon.com) .

Again, if you choose your categories and keyword properly  – if you don’t know how to do that, you can hire someone like me to do it for you – Amazon’s powerful search engine will be out there marketing your book for you even while you sleep.

You can sell the digital version of your book on Kindle, of course, at a lower price point than the print version, usually, but you can also give your book away on Kindle. This is an even more attractive way to let your “expert” book market you and your business than giving away the print version because there is no cost whatsoever for delivering the digital version of your book to a prospective customer or client via Kindle.

Does that sound like a good way to market your business or what?

How To Get Your “Expert” Book Published – And How Not To.

Is Traditional Publishing the Way To Go?

Just as many people who think of writing a book believe that the major benefit that would be derived from that effort would be in the form of sales, so do a number of aspiring authors believe that the best way to publish a book is to find an agent or publisher.

I had the same mistaken notion several years ago.

When I had completed my first book, Don’t Let Your Dream Business Turn Into a Nightmare: A Cautionary Tale for Would-be Entrepreneurs, being rather naïve about the publishing industry, I called a literary agent with whom I had had some dealings during my career as a television producer. I told her about the book and she expressed some reservations about it as it did not seem to fit easily into either the memoir or the business section of a bookstore. She then recommended that I submit the book to three publishers, all based in Canada, where I live.

I did as she suggested, and within a couple of weeks, the Managing Editor of one of the publishing companies – one of the most established publishers in Canada  – called me to say that he not only loved the book but thought it was “one of the most original business books he had ever read”.

I was shocked, as only a few days earlier I had had a conversation with a fellow Canadian named Terry Fallis, the author of a book entitled The Best Laid Plans, who had given me to believe that I would likely not receive any response whatsoever from the publishers to whom I had submitted my manuscript.

Terry told me that he had spent over two years trying to find a publisher for his comic novel not only without success, but without receiving so much as a single rejection letter. He said that he had sent out hundreds of inquiries and that the response from the publishing industry had been complete – and rather deafening – silence. Finally, with nothing left to lose, he decided to self-publish his book through the print-on-demand company, iUniverse.

Then, “as a lark”, he submitted the book to the Stephen Leacock Humour Competition, one of the most prestigious literary competitions in Canada.

And guess what happened.

He won!

Won one of the most prestigious literary awards in Canada with a self-published book!

Needless to say, once he had been awarded the Stephen Leacock Medal, the publishers – the very same ones who had not merely rejected his novel, but had completely ignored it – came knocking on his door.

Breaking it down, actually.

“What Gives” In the World of Traditional Publishing?

Now, if you are still of the mindset that the way to go about publishing your “expert” book is to try to elicit interest from an agent or traditional publisher, you may well be wondering, after hearing Terry’s story, “What gives in the world of traditional publishing? Doesn’t anybody there recognize a good book when they see one?”

How could an award-winning novel be completely ignored for over two years, without receiving even a single rejection letter?

Michael Levin, who has extensive experience in the world of traditional publishing, offers some insight.

Who, he asks, do you think reads the manuscripts that are submitted to traditional publishing companies?

Answer: the boyfriend or girlfriend of the assistant editor.

Levin, himself, read manuscripts for his then girlfriend while he was in law school.  And what did he do? He looked for reasons to reject the submissions. Why? Because, he explains, publishers and agents only say “yes” to people who are already famous.

According to Levin, “You are not going to get a book published unless you are famous, no matter how good your material is.”

Remember the Managing Editor who said that my book was one of the most original business books he had ever read? Did the publishing company for which he worked ever publish my book?

They did not.

They never even made me an offer, which, after I had heard Terry Fallis’ story, was more of a relief than a disappointment. My book chronicles the process by which I lost control of my “dream business”, and I was very reluctant to sign over the rights to my book – and thereby lose control of it – to a publisher, who, more likely than not, would do next to nothing to promote it even if they were to publish it.

Which, as I have stated, they did not.

And, last year, that publishing company – one of the most established publishing companies in Canada, no less – declared bankruptcy.

Where would the rights to my book be now, if I had signed a contract with them?

I don’t know, but legal limbo would be my first guess.

So, the answer that I would give to anybody in any business who asks whether traditional publishing is better than self-publishing for an unknown author is – what is it that they say in New York? – fuggetaboutit!

If you are an unknown author, you aren’t going to have your “expert” book published by a traditional publisher, in all likelihood.

So, embrace self-publishing or, if you prefer, independent publishing.

And, if you think that by publishing your “expert” book independently you are going to be losing out on all that marketing might that a traditional publishing company would be putting behind your book – think again.

The 95/5 Rule

Publishers have a 95/5 rule, says Michael Levin, which means that 95% of their marketing budget goes towards promoting 5% of their inventory.

The remaining 95% of books – which is to say, your prospective book – are unloved, unwashed and alone.

Even if, by some miracle – which isn’t going to happen, by the way – your book were to be among the 5% that do receive some marketing “juice” – its shelf life would be short – 90 days, in all probability, and after that, it would disappear from the stores.

Book publishers, Levin reports, may publish as many as 60 books in a quarter, and only promote 2 or 3 of them – for 90 days or so.

Does Your “Expert” Book Match Your Rug? It Should Because It’s Wallpaper

Levin also reports having been told by the owner of a prominent bookstore chain that “only 2% of books actually make money”.

The rest are what are called ‘wallpaper’.

Yikes.

As if that weren’t bad enough, according to Levin, publishers routinely “obfuscate” sales royalties. (Levin’s a lawyer, remember. He knows about things like that.) “Royalty statements are indecipherable,” he adds, and counsels, “if you want immediate gratification, stay away from traditional publishers”.

Levin’s sage advice notwithstanding, as I have stated, I do not believe that for the vast majority of speakers, seminar leaders, coaches, consultants and entrepreneurs – that is, for just about anybody in any business – there is even a question as to whether to choose a traditional publisher over self-publishing, simply because, unless you already have a platform upon which to promote your book, traditional publishing companies are not interested in you or your book.

Unless you host a nationally-syndicated radio or television show or have a popular newspaper or magazine column, or are a film or music industry celebrity – self-publishing is the only way to go.

After my first book was published, I sent a copy of it to one of the most respected consultants in the spa industry, Skip Williams, whose presentation I had attended at the International Spa Association convention a few years earlier. (My book is about opening one of the first day spas in the world for men.)

Skip loved the book, and not only did he provide me with a testimonial for my website, he was delighted to write a foreword to the second edition of my book, which I published in 2011.

I was able to do that because I am not only an author – I am a publisher.

And, if I want to publish a second edition of my book, I can.

I don’t have to ask anyone’s permission.

Certainly not the permission of a publisher that declared bankruptcy last year!

In the event that you are not convinced that self-publishing is the way to go for your “expert” book, the following is a list of the benefits of independent publishing over the traditional model:

  • Speed – you can get your book into the marketplace within weeks, as opposed to the traditional publishing model which takes, on average, 36 months to bring a book to market
  • You don’t have to worry about rejection
  • Self-publishing is cheap or even free
  • You can set your own price for your book and keep the lion’s share of the revenue when you sell it
  • You have complete control of all ancillary rights to your book, such as DVD’s, audio books, films, sequels, etc. Traditional publishers often grab these rights from authors in the fine print of their contracts
  • With print-on-demand technology, you can print only the number you want or need – one at a time, if you wish – and sell your book without having to warehouse copies in your basement or garage
  • Since you would be doing your own marketing even if you had a publisher, you may as well reap the benefits of whatever media attention you can garner for your book, and learn how to do it
  • Dealing with POD companies is a pleasure compared with publishing companies because you are the customer – not another supplicant with a book that needs rejecting, so the attitude which you will encounter will be completely different
  • Since you own the rights to your book, you don’t have to worry about achieving sales within any pre-determined time frame. You can think of marketing your book in the same  way you regard raising a child – that is, as a 20-year process, at least

Writing Your Book Yourself or Hiring a Ghostwriter

How To Write an Expert Book

I began my professional career as a teacher of English at the high school level. Prior to that, I taught a first-year English course at the University of Western Ontario, while I was studying for my Master’s degree in English Literature.

As a university and high school instructor, I had a great many students approach me for help with their essay assignments. I would always begin by asking them what their essay was about. “Forget about writing it,” I would tell my students. “Just tell me your essay.”

The response was, invariably, awkward silence.

“Perhaps,” I would say, “you are having trouble writing your essay because you have no idea what it is about.”

The single, most important piece of advice that I can give to anybody who is trying to write anything is – make sure you know what it is about before you try to write it.

If you are considering writing an “expert” book yourself, make sure that you can “tell” your book either to yourself or to someone else “out loud” – just as if you were explaining it to the person seated beside you on a train.

If you can’t do that, it could well be a sign that you need someone to help draw the information for your book out of your head and get it down on paper.

That is the role of a ghostwriter.  A ghostwriter is, or certainly should be, a competent interviewer, especially if you have a body of knowledge in your head, but have trouble organizing and/or articulating it.

Ways to “Write” an “Expert” Book  

There are a number of ways to “write” an “expert” book, but the following are among the most common:

1)    Write it yourself either at the keyboard or longhand – yes, some authors still write longhand.

2)    Record your book, section-by-section, and then have the recording transcribed, edited and published in book form. (There are many ways to do this, including using a digital recording device or an “old-fashioned” tape recorder, as well as online services such as Audio Acrobat (www.audioacrobat.com). On a personal note, for my first book, Don’t Let Your Dream Business Turn Into a Nightmare: A Cautionary Tale for Would-be Entrepreneurs, (www.mybusinessnightmare.com) I experimented with a voice-recognition software program in an effort to bypass the writing, editing and transcription stages altogether. However, I found the software slow and inaccurate, and I soon abandoned it. A service such as Audio Acrobat can be very helpful, however, for anyone who is really more comfortable speaking than writing. Audio Acrobat allows you record an MP3 file, using your computer or phone, which can then be transcribed, edited or reworked and published in book form.)

3)    Have someone else to interview you, record and transcribe the interviews, then either edit and publish them in the form of a book yourself or rework them in book form yourself. Michael Levin, whom I respect, suggests having your spouse, boyfriend or girlfriend, a college student or someone in your organization interview you for your book. If I may say, I think this is a terrible idea. In my experience, interviewing is a skill that is developed by repeatedly doing it and not one which can be readily taught to a complete novice within any reasonable length of time. If you choose to go the interview route, I would recommend hiring an experienced, professional interviewer to help you extract the information for your book, which you will, in turn, use as the raw material for your book.

4)    Hire a professional ghostwriter to write your entire “expert” book for you. And, if you do choose to have someone write your book for you, make sure that person is an experienced interviewer. I always tell my prospective clients that ghostwriting is 50% interviewing skills and 50% writing skills. I also remind them that we are no longer in high school, and hiring a ghostwriter to create an “expert” book for you based upon your knowledge and experience is not cheating. It is simply a good business practice.

Keep It Simple

Whether you write your “expert” book yourself or hire a ghostwriter to write it for you, keep it simple.

Gregg Habstritt reminds us that “it’s a complicated world and we want to be the source of simple but powerful results for our clients.”

Your “expert” book is your opportunity to showcase the experience, knowledge, wisdom, insight and perspective which you have – and which enable you to solve the problem or problems which keep your readers up at night.

There is nothing more impressive than a simple solution to a complex problem.

Simplicity is, as the late, great Steve Jobs suggested, ‘the ultimate sophistication”.